About us

​Canopi offers a free, confidential service that provides NHS and social care staff in Wales with access to various levels of mental health support.

​We offer self-help, guided self-help, support from colleagues, and virtual face-to-face therapies with accredited specialists.

Prior to April 2022, our service was known as Health for Health Professionals Wales (HHP Wales).

We expanded to offer mental health support to both NHS and Social Care staff in Wales and decided we needed a new name. Meet Canopi.

Canopi aims to provide support to those with acute symptoms such as those feeling overwhelmed and distressed or having difficulties managing the various challenges that the pandemic has brought; those developing symptoms of anxiety and depression, as well as longer-term effects such as Post-traumatic Stress Disorder (PTSD).

​How it works

After contacting the service individuals are directed to a trained doctor advisor who will triage their needs and signpost them to one or more of the following services:


In collaboration with Social Care Wales, Health Education and Improvement Wales (HEIW) and the NHS England Practitioner Health service, we are able to sign-post to numerous mobile applications, self-help guides, virtual groups and other services.

This list is under continual development. Visit our resources.

Wellbeing Allies

This will give individuals access to volunteer support from colleagues in health and social care.

Doctors will be directed to the services run by the British Medical Association (BMA). Other health professionals will be directed to a Canopi service.

Guided self-help

Following initial consultations with either a SilverCloud or Canopi therapist, individuals will be directed to specific Self-help materials. As appropriate a follow-up consultation will review the need for additional support.

In conjunction with the National Centre for Mental Health (NCMH) and Traumatic Stress Wales, we also offer a guided self-help service for post-traumatic stress disorder (PTSD).

Virtual face-to-face consultations

Individuals can receive a short course of Cognitive Behavioural Therapy (CBT) from a British Association for Behavioural and Cognitive Psychotherapies (BABCP) accredited therapist.

Canopi has been designed to work in conjunction and be complementary to the services offered by occupational health departments and the support available to an individual through their GP.

How to contact us

To access our guided self-help, wellbeing allies, and virtual face-to-face services contact us.

This can be done in one of three ways:

  1. Complete our referral form
  2. Email us at canopi@cardiff.ac.uk
  3. Call 0800 058 2738

If possible, please consider contacting us via the referral form or email in the first instance.

We will get back to you within one working day and will make arrangements for you to speak to one of our doctor advisors who will talk you through your options for ongoing therapies and support. This is a free service.

Canopi is available Monday to Friday, 9am – 5pm

​If you would like to speak to someone in Welsh, please inform the Canopi team when you contact us.

Not based in Wales?

Accessing support in Scotland

The Workforce Specialist Service (WSS), delivered by NHS Practitioner Health, is a confidential multidisciplinary mental health service with expertise in treating regulated health and social services professionals. They specialise in caring for regulated professionals as patients, and as such are experts at the interface between regulation, employment and mental illness and addiction.

Accessing support in England

Practitioner Health is a free, confidential NHS service for doctors and dentists across England with mental illness and addiction problems, who are working or looking to return to clinical practice.

The service can help with issues relating to a mental health concern, including stress or depression or an addiction problem, in particular where these might affect work. The service is provided by health professionals specialising in mental health support to doctors and is available in various locations across England

Read our annual report