Sometimes, we need help right away.
Canopi is not an emergency mental health service, but you can access the following services below.
In an emergency, please call 999. You can also access crisis support through your General Practitioner (GP).
C.A.L.L. Mental Health Helpline for Wales
Provides a Wales wide 24/7 mental health service. CALL offers emotional support, signposting to agencies relevant to the caller’s needs as well as free literature.
📞 Call 0800 132 737 or text HELP to 81066
SHOUT Crisis Support Text Service
A 24/7 text service, free on all major mobile networks for anyone in crisis, anytime, anywhere.
📞 Text FRONTLINE to 85258
Samaritans
A wellbeing support line for health and social care workers and volunteers in Wales. A Samaritans volunteer will listen without judgement and offer free and confidential support.
📞 Cymraeg: 0808 164 2777 (7pm – 11pm)
📞 English: 0800 484 0555 (7am – 11pm)
Other out-of-hours services
British Medical Association (BMA) Counselling Service
All doctors and medical students can access this BMA service.
You do not have to be a member of the BMA to access this service.
📞 0330 123 1245
DAN 24/7 Wales Drug & Alcohol Helpline
Provides a Wales wide 24/7 drug and alcohol service. DAN offers emotional support, signposting to agencies relevant to the caller’s needs as well as free literature.
📞 0808 808 2234/ text DAN to 81066